FAQs
De Dietrich products: 3 year Parts and Labour*
All De Dietrich household appliances are fully guaranteed, 2 years from the date of purchase. If you register your product within 30 days of the purchase date with our customer service team, you will receive an additional 1 year warranty - So 3 years in total. During that time period any repairs you need will be carried out by our national network of service engineers. Your warranty covers major parts only.
Auto defrost
The automatic auto-defrost feature is a setting in refrigerators and freezers which will regularly defrost the evaporator preventing the build-up of unwanted ice via the cold wall refrigeration system.
Frost Free
De Dietrich’s frost-free models do away with the chore of defrosting the freezer. They work by forcing air through the freezer cabinet, which removes the moisture that would otherwise freeze and build up as frost or ice over time.
Rough surface liners on the inner walls of your oven which absorb any potential food spills, which are burnt off during normal cooking making your oven walls easier to keep clean.
This safety feature allows you to lock the buttons on the control panel so that children cannot accidentally change the setting of your appliance when it’s on.
Always wipe/clean up spillages as they occur. Always lift & not drag pots to avoid scratching the surface. Use a specialist ceramic hob cleaner for the best results. Never use anything abrasive to clean your hob.
It is important to note Induction hobs will only produce heat when a suitable ferromagnetic utensil is used. To get the best results and heat efficiency from your induction hob, it is beneficial to use a similar pot/pan size (or smaller) to the ring area in use as the induction heat is only transferred accurately across the magnetic utensils to ensure a controlled cooking environment.
Some Induction Hobs come with an extendable zone which means you are not limited in pot/pan size while cooking as it covers a larger area.
If you happen to need your De Dietrich product manual and can't put your hands on it, don't fret we have copies available online that you can download instantly. Locate you manual here - they are all listed alphabetically.
This cooking setting is used for more focused heat and control in your oven. It is an ideal method for pizza bases and pastry cases where you need a crispy underside, bain marie or casseroles.
Our turbo fan system operates with the fan oven and the grill on simultaneously. This function is ideal for cooking meat or poultry with a rotisserie result and can reduce cooking times by 30%.
Heat is diffused by natural convection from the upper and lower heating elements only. Recommended for foods that require the same cooking temperature both internally and externally e.g. Roasts and Pastries.
Basting and stirring those heavier dishes is no longer an issue with these extending, sliding rails. The telescopic rails enable a safe and easy way to access your dish.